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Monitoring and Software - FAQ

  • What is SNMP?

  • What is an SNMP agent?

  • What is a MIB?

  • Which monitoring package do I need?

  • I know I can monitor and control my Liebert equipment, but what else can I monitor?

  • What types of remote monitoring and control are possible?

  • Are the remote control capabilities secure?

  • What types of remote notification are possible?






    What is SNMP?
    Simple Network Management Protocol (SNMP) is a network management protocol. A protocol is a set of rules that governs data transmission and reception. Software and firmware products designed for networks are often based on SNMP. SNMP was developed to provide a common framework for network management; SNMP is the emerging communications and control management standard. Network managers use SNMP applications to: monitor printer queues, set up addresses for devices, assign priorities for communication, install software on the network, manage databases and manage power on the network to name a few examples.

    SNMP interacts with the management information bases (MIBs) of devices on the network. By issuing SNMP commands, the network manager can monitor and control the network by retrieving information from network devices. SNMP also has the capability of handling traps, messages that alert the network management station of important events, such as when a UPS goes on battery.

    An SNMP product is any device or application that communicates management information through the Simple Network Management Protocol. Devices that talk SNMP can be monitored and managed with SNMP network management software. Network managers use SNMP products to perform network management tasks. SNMP is relatively easy to implement, and therefore it has become very popular and is used on a wide range of hardware and software platforms across numerous vendor product lines.

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    What is an SNMP agent?
    A proxy agent acts on behalf of devices that cannot implement SNMP. It translates data between the device and the network and can also be used as a cache for network information, minimizing the processing burden on a managed node. The manager retrieves management information from and sends management information to the agents. The agents report extraordinary events.

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    What is a MIB?
    The popularity of SNMP has resulted in the development of standards for storing data critical to network operation, the Management Information Base (MIB). MIB-II, the latest generation of network management MIBs, stores data on TCP/IP traffic, routing, configuration and errors. MIB-II has improved support for multi-protocol devices and allows the network management system to control SNMP operation.

    The Liebert standard MIB has several sections including:

    1. Controls - SNMP set commands, used to remotely control a device (for performing tasks such as shutdown, startup, battery test, etc)

    2. Alarms and Traps - inform the SNMP network management station about significant events (utility power failure, battery low, output overload, high temperature, high humidity, equipment or component failure, maintenance interval, etc.)

    3. Status Variables - identify the manufacturer, model and software version of the equipment and also contain dynamic information (input voltage, output voltage, output load, temperature, humidity, compressor run-time, CFM, etc.)

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    Which monitoring package do I need?
    There are many types of monitoring and many different packages. It really depends on what type of equipment you would like to monitor and if you desire remote monitoring as well as local or centralized monitoring.

    For Liebert UPS systems:
    Liebert offers MultiLink 1.5 and 3.0 software for monitoring Liebert UPS systems. MultiLink 1.5 generates closed contact communication signals when there is a power anomaly or a problem with the UPS. This can be monitored over a network or over a close contact cable link. MultiLink 3.0 also offers remote notification via alphanumeric pager or e-mail as well as data logging, active power system monitoring and some UPS administrative capabilities. Liebert also offers the SiteNet Integrator, which can be configured with many common types of monitors like temperature, humidity, door ajar, smoke and leak detectors. It can also be used to control the Load Control Module which controls the power output to connected equipment.

    For Liebert environmental systems:
    Liebert offers the SiteScan software, which is a customizable software solution that can be used to monitor Liebert environmental and power systems at a single site or a remote site as well as common sensor types. It integrates all of these signals into a building management system or stand alone system. SiteScan can also be used with SiteTrap software to add a complete TCP/IP or UDP/IP interface to the entire SiteScan system.

    Liebert also offers several different types of remote status and control panels for remote control of Liebert equipment.

    For Liebert and other types of equipment:
    Campbell Company is proud to also offer the products from RLE Technologies such as the Falcon, the Phonetics line of Sensaphone products and the Notifact remote cellular monitoring systems.
    All of these systems can be configured to monitor Liebert and many other types of equipment to provide a complete local and remote monitoring solution to your critical facilities.

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    I know I can monitor and control my Liebert equipment, but what else can I monitor?
    We offer software and hardware packages that can be configured to monitor and control just about anything in a critical system from a local computer terminal or from as far away as you care to be through TCP/IP and Internet enabled monitoring and control systems.

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    What types of remote monitoring and control are possible?
    Many types of remote notification are possible, but remote monitoring is a different story. Most remote monitoring is done over an SNMP network or the Internet through a TCP/IP type interface. Liebert's SNMP/Web Card enables the Liebert UPS systems to be monitored and even controlled over an Internet interface. Both the RLE Falcon and the Sensaphone IMS-4000 offer Internet monitoring and configuration. This has, in fact, become the preferred method of configuration in modern systems because it does not require special software or interface tools, only a web browser.

    There are also several types of remote status and control panels available from Liebert and RLE that enable the user to interface directly with a connected machine from a more convenient or centralized location.

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    Are the remote control capabilities secure?
    Security is always a big concern with any critical system. All of the Internet interfaces are the most susceptible to security breaches, but the control and configuration portions are all password protected. Another possible security breach is the network. If you are using the building network to monitor or control your systems, you must have appropriate security measures in place, such as a firewall and virus protection software.

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What types of remote notification are possible?
If you are using Liebert's MultiLink 3.0 software:
• alphanumeric or text messaging to a pager or PCS cell
• e-mail
• Internet
• direct connection to a PC
• SNMP network communication

If you are using a Notifact:
• PCS or telephone voice delivery
• alphanumeric or text messaging to a pager or PCS cell
• fax
• e-mail
• XML

If you are using an RLE Falcon:
• SNMP network communication
• Internet
• dial-up to a PC
• direct connection to a PC
• e-mail
• alphanumeric or text messaging to a pager or PCS cell

If you are using the Sensaphone IMS-4000:
• PCS or telephone voice delivery
• alphanumeric or text messaging to a pager or PCS cell
• e-mail
• SNMP network communication
• fax

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